Q-Cool 超轻跑步帽
We use ASIAN SIZING which typically runs smaller than US/EU standards, We recommend reviewing our SIZE CHART before selecting your fit.
⚠️ Taiwan: Please leave your ID card number in the order notes and download the EZ WAY App for verification upon receipt.
Order Processing
All orders are processed within 1-2 business days (Monday–Friday) after payment is confirmed. Please allow additional processing time during major sales or holiday periods.
Shipping Information
We offer worldwide shipping. Exact rates are calculated at checkout based on your destination, with free shipping available for the following:
- Global / Sitewide: Free on orders over $100 USD
- Australia: Free on orders over $150 AUD
- Taiwan: Free on orders over NT$2,500
Estimated Delivery
- Asia Pacific Region: 5–8 business days
- Global Standard Shipping: 7–15 business days
Worry-Free Returns & Exchanges
We want you to love what you wear on the run. If the fit isn't perfect or something just isn't right, we’re here to help.
- Return Window: 30 days from the delivery date.
- First Size Exchange: FREE (one-time per order). We want your gear to fit perfectly.
- Refund Method: Original payment method only.
- Return Shipping: We cover shipping costs for defective items. For non-defective returns, the customer is responsible for the return shipping fee.
For more detailed information, please refer to our full Shipping Policy and Return Policy.